Welcome to CSU's new Multi-Carrier Shipping Software known as Transtream.  From this application you can pre-ship your package(s) by creating a Shipment Request Form for FedEx, UPS, DHL, and USPS.  This system is open to all Faculty, Staff, & Student Employees shipping for CSU business only.  No personal packages are allowed at this time.

 

Drop-Off Deadline

All packages must be received at the Shipping Desk or Mail Services by 3:00pm Monday - Friday to be processed the same day.  DHL pickup times vary each day and are not guaranteed to go out same day.

 

Package Weight

You must supply an approximate weight in order to get correct carrier rates.  Every package will be re-weighed by the Shipping Desk or Mail Services.  Final shipping charges will reflect ACTUAL weight of the package/envelope.  To view your final pricing, use the View Shipments app in Transtream.

 

International Shipping Documents

All international shipments must be pre-approved by Export Control.  International Commercial Invoices will now be produced by Transtream and electronically signed for UPS, DHL, and FedEx shipments, no longer requiring separate forms to be completed.  For USPS shipments, please complete the USPS Customs Form and include all three pages with your Shipment Request when sending the shipment to Mail Services.

 

Special Note Regarding USPS Library Mail & Media Mail Rates

Transtream offers the USPS Library Mail & Media Mail Rates as options for shipping.  Please be aware that these rates are extremely restrictive, and require compliance with all USPS regulations regarding this rate category.  Please click here for more information regarding these special rates classifications.

Transtream Training Sessions

 

Transtream is brand new to CSU!  Training sessions are offered to help familiarize you with Transtream.  The session offers instruction on how to create your account, how to create shipment requests for Domestic and International shipments, how to view history, and how to track shipments.  Training sessions are scheduled based on demand and will be updated routinely.  The training sessions are conducted by staff from the Departments of Central Receiving.

 

The following sessions are currently scheduled:

 

Thursday, September 26th, 2019  | 2:00pm to 3:30pm  |  Virtual - Zoom Meeting  |  Register Here

 

Tuesday, October 1st, 2019  |  9:00am to 11:00am  |  Morgan Library Room 171  |  Register Here

 

Tuesday, October 8th, 2019  |  8:00am to 9:30am  |  Virtual - Zoom Meeting  |  Register Here

 

Monday, October 14th, 2019  |  9:00am to 11:00am  |  Morgan Library Room 171  |  Register Here

 

Monday, October 21st, 2019  |  9:00am to 11:00am  |  Morgan Library Room 171  |  Register Here

 

Tuesday, October 29th, 2019  |  8:00am to 9:30am  |  Virtual - Zoom Meeting  |  Register Here

 

Tuesday, December 10th, 2019  |  8:00am to 9:30am  |  Virtual - Zoom Meeting  |  Register Here

 

All sessions are the same, participation at only one session is necessary.  All virtual sessions will be held through Zoom.  Registration is required for all sessions.  Virtual sessions are capped at 90 participants.  Please DO NOT register for multiple session just to hold a spot, you are taking a potential spot from someone else.  All duplicate registrations will be canceled/deleted without notice.  Zoom meeting invite will be sent out the day prior to the event.  All event registrations close 24 hours prior to the event.  To cancel, click here.

 

Frequently Asked Questions

 

Will I be able to import my address book that I had in iShip?

Yes!  Click here to request your iShip Address Book export file.  Only addresses enter prior to May 28th, 2019 are included in this file export.

 

Why are we changing softwares?

In an attempt to restore the ability to ship via multiple parcel carriers, it is necessary to change software vendors as iShip does not support multiple carriers.  This change is expected to bring the major carriers into one software for ease of use.  This vendor was decided after an exhaustive search and evaluation process.

 

Were campus constituents included in this process?

Yes!  A wonderful group of about 30 people from all over campus were included in the User Acceptance Testing of Transtream, providing feedback and helping us to improve the product before going live.

Remote Support

Click the TeamViewer icon only when requested by Central Receiving IT.

TeamViewer Logo